MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

22%
1.35 

Service & Support:

Information Depth:

Content:

User friendly:

Time to load:

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Holenarasipura, India India
Bad service by via.com for bus ticket booking
Mar 16, 2016 08:35 PM 19600 Views

Service & Support:

Information Depth:

Content:

User friendly:

Time to load:

I booked Semi Sleeper A/C bus to Dasmasthala from bangalore on 5th March without pre intimation bus has been cancelled and until I call them in the last minuet they said its changed for sum other operator. then he given other number when I called to that number he given another number and told to call that number. when I call to that number he told to go and sit in some maharaja travels which is local bus without AC and actual my boarding time was 10:45PM but this bus started in majastic(Bangalore) at 11:45. this is very pathetic.


I seriously not acceptable from the company like Via.com and till now  regarding that I dint received any apology. when I trying to add an complaint in website its not working. this kind of a websites should be their for customer service specially in travel field.


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Dear ragshr1410,
We are really sorry to hear about the inconvenience caused to you. Kindly share your booking reference number or FMN number to look into the issue and resolve it at the earliest possible.
Thanks,
Via Care

Upload Photo

By: Via_com | Sep 13, 2016  06:35 PM Comments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Via
1
2
3
4
5
X