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MouthShut Score

22%
1.35 

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Caution Do not book your tickets in this website
May 03, 2016 01:56 PM 26558 Views

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I had booked tkt to BKK via this website and there is issue with passenger last name and and Via.com doesnt take the responsibility of taking it up with the airlines and they tend to put us into trouble even after we key in everything as per passport details.


Its the responsibility of the agent to take up the issue with the airline instead of putting us into trouble and ofcourse we can help them when any information is needed from our side.So do not take risk go and book through other good websites.


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Brand Response

Dear Sir,
We deeply regret for the inconvenience caused to you. It will be really great if you can kindly share the booking reference number or FMN details to look into the issue at the earliest possible.
Thanks,
Via Care

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By: Via_com | Sep 13, 2016  06:16 PM Comments 0

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