Jul 06, 2015 11:08 PM
3963 Views
A friend of mine recently used this travel agent for her honeymoon tour to Switzerland and Paris.She applied for her visa and booked the hotels in switzerland only after the agent's assurance that the visa will be done in 5 days max.
5days later the agent says ho jayega n doesn't even inform about the additional documents required for the visa. It was only when my friend tracked the visa application online that she came to know of the additional documents required.
The flight tickets blocked had to be given away as the visa wasn't done on time and my friend had to cancel two hotel bookings due to the delay. And even after the visa was done the agent didn't call and inform - my friend came to know about it only when she called to ask about it.
The flights were then booked in a hurry and she had to leave on the same day itself! The whole excitement and planning was ruined due to the careless attitude of this travel agency. Icing on the cake was that they had spelling mistakes on the Switzerland train passes. Would never ever recommend this travel agency to anyone!
