Dec 12, 2013 01:31 PM
24360 Views
Hi Friends,
I took my father to VASAN Eye Care (Saidapet) for diabetic retinopathy. Their welcome was good. But after consulting with the doctor (P. J. Ramana Kumar, M.S (Oph), D.N.B). He said for both the eyes laser treatment needs to be started and if it doesn't work, surgery needs to be done.
His assistant will give a appointment date, which doctor will not come. Again we need to follow up Vasan eye care for the appointment. And finally we got appointment and we went on that day.
We contacted the "May I Help You" and given the file number and my fathers name. She searched my fathers name, but it was not available. I told to her that I got appointment. She told to wait and some how that day first laser treatment had started. But Dr.P.J.Ramana Kumar had not done the laser but his assistant had done that and the doctor P.J.Ramana Kumar had left for the day. After completing this, his assistant told me that you need come after 10 days for the same setting.
I asked for the date and they informed me to come on 16th Dec 2013. When I called for the appointment for Dr.P.J.Ramana Kumar on 12/12/2013. Assistant said there is no appointment and it is full and your father doesn't have the appointment for that day. They had informed me to call on 17th and get the appointment on 18th. I don't know whether I will get the appointment.
The service is very bad. No one is responsible to take the appointment for that day. And also, if a doctor has taken his responsibility to treat a patient he needs to be available for any kind of treatment.
I am totally tripped in VASAN Eye Care now, since I don't know, when my fathers eyes will be treated and cured.
Please don't go to VASAN EYE CARE.
Thanks.
