Jan 05, 2017 01:53 PM
2052 Views
(Updated Jan 07, 2017 02:52 PM)
I started using VCPL instanet nearly four years ago as it belonged to vasai cable service provider and hoped for a quick service anytime due to proximity of service center to my location but the service greatly disappointed me by giving a poor service and disgusting answers on the call which is rarely answered.
With a hope of paying an accountable amount for a pack which has double the speed at night of what was in the day, the night speed is so sluggish that it will be stupid to expect a good speed during daytime. Wastes time waiting for youtube video to buffer and run. On weekends specially, there are hieghts of bad service when there are more people of my area using the net and on complaining the answer what you get is because of traffic and network congestion, you will have to bear. Even after putting up extra cables for better service and keeping the net down for 4 days, the service did nothing but worsen by wasting 4 days of subscription without getting extension. And its worst when you have to urgently sent a mail as your clients are waiting at your workplace. The net just goes down and there are errors loading gmail and yahoo. Worst service provider. On visiting their office for complaining, the people are mannerless and do not entertain customers who are paying them for years.
As of now in my area there is no other net service provider but once its launched il immediately cut off the connection and opt for the other.
The people who are working there are fired when they behave good with customers and illiterates are made to sit as technicians who may have been charging less than experienced people.
