Jan 24, 2012 07:20 AM
8645 Views
This is very true, Recently I have visited`my hometown Hyderabad from Bengaluru, While coming back my Swift VDI met with an accident small damage so submitted my vehicle to near by Maruti service center Varun Motors, Vanasthalipuram, Hyderabad. on 30 oct 2011, My bad day started . Until 31 Dec 2011 I did not get my vehicle,
Every time I call from bengaluru, the super visor, Rajesh says Sir its almost done I will deliver the vehicle by end of this week, the same is story is repeated for 6 weeks, One day I sent my brother to the service center and I asked him see the vehicle, it's not even touched. then I complained to his Manager, he also repeated the same story for next 2 weeks, at the end I only went to Hyderabad to collect my Vehicle,
Actual problems: I see lot my parts changed and replaced with old, for example front door. I don't know what is the need to remove the door, I see it is a damaged one, specially tyres replaced with old ones, wheel caps removed, and emergency tier they said its not there while submitting the vehicle, small new marks/damages on the vehicle,
At the end I got my vehicle after 2 months with very bad shape.
I clearly observe they do exchange of new parts with old parts, even sell out I think. I submitted my vehicle confidently because I had a great trust on Maruti service centers from Bengaluru, I am very sorry to say this, This particular Varun Motors is very very bad,
I suggest people not to prefer Varun Motors, Vanasthalipuram, Hyderabad.
Saida.
