Name: Horrible and disappointing experience
Item: VIP Shaadi
Rating: 1
Author: a Mouthshut User

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drsowjanyasvns

India

1 Review

1 Follower

Horrible and disappointing experience

Jan 29, 2024 11:19 AM 94 Views (via Mobile)

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People Interactive (India) Pvt. Ltd. Cares

People Interactive (India) Pvt. Ltd. is working closely with MouthShut.com to achieve customer satisfaction

I took the regular Shaadi.com subscription from Canada. Then I kept getting calls from the customer service to convince in fact force me into taking VIP subscription. Finally I thought let me give it a sincere try before declaring it’s not worth it. But the interest they have shown to make buy subscription was not shown later. I was told that I would get a consultant based on my cultural background to understand my requirements better. They changed 3 consultants but of no use. I didn’t get any vip match making and no calls or updates from the consultant. Absolutely waste of time and most importantly money. It’s a bogus matrimonial. I had couple of friends from India who gave me very bad reviews as they were cheated on the educational background of the spouse and now on the verge of divorce. I would definitely not recommend anyone Shaadi.com. They are not professional and definitely will not live up to your expectations or even the promises they make. You are not going to find any life partner with this matrimonial.

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Brand Response

Dear valued customer, we are extremely sorry to know you had a negative experience. We are committed to making your matchmaking journey as smooth as possible and helping you find the one. Do help us understand your incident better by writing to us at help@shaadi.com and we will ensure to look into it at the earliest.