Aug 25, 2016 07:56 PM
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People Interactive (India) Pvt. Ltd. Cares
People Interactive (India) Pvt. Ltd. is working closely with MouthShut.com to achieve customer satisfaction
I am writing this email after a very disappointing customer experience with VIP Shaadi membership. My id is sh43899378.
I took the membership a few month back and this has turned to be a nightmare of an experience for me. I have tried to explain my concern to various managers in your customer service team(Mumbai) but I found them extremely disrespectful and careless towards the customer. Here are some of the key issues, which I have faced in last 3 months of subscription
For first two months, they changed 2 relationship manager since they never responded.
3 rd relationship manager started to choose profile on his own and most of these members were from Pune and Mumbia, I was not looking profiles out Delhi/NCR.
4 Relationship shared 15 profiles and after I told her to fix up meetings, she always responded with same answer, these people are not reachable now.
I tried reaching to managers and they always took a weeks’ time to respond to my query
Now, I was informed my membership subscription is over without even 2-3 active conversation with any member in last 3 months. for past 1 week, I am trying to reach out the customer support to resolve this issue but I have not received any call as of yet.
PLEASE DO NOT USE THIS SERVICE!
