Oct 08, 2015 11:08 AM
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(via Android App)
(Updated Oct 08, 2015 11:08 AM)
We booked a cab from Bangalore to Hogenakkal. In early morning when the cab did not come while we were waiting for 2 hours, we called utaxi, after approx. 20 calls and 2 hours later, they provided another drivers no. Finally, we left 4 hours later from what we planned.
After visiting Hogenakkal, we planned to extend the trip to one more day and called utaxi, they asked to pay approx. Double of what they charge for a day. We agreed to that too.
The driver was highly unprofessional, and literally was a thief.: D. He actually stole cigarette packets, money from where we put the money for toll taxes from car dashboard.
Not so bad till now, finally after already when we ended this bad trip, we were so foolishly tired that we paid the car rent and 500 rs tip to driver genuinely. As soon as he went, we realized that we have paid 1000 rs extra than what we should have paid since we gave 1000 rs to fill petrol on a gas station. We called the driver, he simply says no:) what classic thief.
We tried calling utaxi customer service, they would ask only one question, is the booking for future or already done, no second question after you say that trip is done and they would hang the phone in your face.: D: D
Would suggest never never go for utaxi, better you cancel your plan and sit at home.
