May 17, 2019 02:25 PM
1935 Views
I bought Usha Bandhan Manual Sewing Machine.After two weeks only, the machine was not working properly.Many Usha engineers visited my home several times for its repair and none of them did it successfully.The machine worked properly whenever service engineer repaired and every time it stopped working after some time.Instances also resulted when their mechanics could not repair and asked to sign the visit copy.On being refused, they anguishly went back.When I requested for its replacement, I was told, "We can only repair the machine and there is no procedure for replacement". I bought this machine which has two years guarantee and was shocked to know that there is no way of replacement.I have decided to apply to the Consumer Forum in order to get a solution of this defective piece.