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Home > Ecommerce and Online Business > Home Service Websites > Urbanclap > Urban clap is a cheater, dacoit
Urbanclap
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Dear all
Urban clap has taken money from me to provide me home tutor service. I bought coins by paying them 1500 RS. But after 1 month they have withdrawn the services and my 117 points were lying in my urban clap account, which have made zero for not using the services for last one year. I asked them it was you who stopped the services and when I contacted them to refund my money. Then their support team said we have no way of refunding the amount.
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Brand Response
Dear Naresh,We apologize for the inconvenience caused.As we can check, your concern was registered with us and one of our team members had a word with you regarding the refund.We regret to inform you that we could not process the refund as the credits were promotional and as per Terms & Conditions, the promotional credits cannot be refunded.We have channelled your feedback to our relevant team so that it can be worked upon.Your patience is highly appreciated on this matter.Regards,Team Urbanclap
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By: cx_urbanclap | Dec 12, 2019 01:05 PM Comments 2
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