Apr 01, 2017 11:33 AM
2843 Views
I VISITED UNIVERSAL BOOK SELLERS SEVERAL TIMES AND I CAN SAY THAT IT IS NOT A GOOD PLACE TO PURCHASE BOOKS OR STATIONARY OBJECTS.
NO DOUGHT THEY HAVE GREAT COLLECTIONS OF ALL TYPE OF BOOKS AND THAT WHY IM VISITING THERE.
BUT THERE CUSTOMER SUPPORTIVE SERVICES IS VERY BAD AND THEY TAKING TOO MUCH TIME FOR GIVING YOU A SINGLE SHEET OF PAPER.
LAST TIME I PURCHSED A BOOK WRITTEN BY E-BALGURUSAMY FOR MY SISTER BUT THAT WAS NOT THE BOOK WHICH SHE WANTS BY MISTAKE I TOOK WRONG ADDITION OF THAT BOOK.WHEN I TOLD THEM TO RETURN THE BOOK AFTER 1 DAY THEN ONLY I SAW RUDE BEHAVIOUR OF THEIR STAFFS.THEY DONT HAVE MANNERS AT ALL TO TALK AND HANDLE A CLIENT.THEY TOOK MORE THAN 2 HOURS TO EXCHAGE MY BOOK AND ALSO TOOK SERVICE COST OF 40/- RS.
AFTER THAT I DICIDED NOT TO GO THERE AGAIN.
THEY DONT HAVE PROPER COUNTER ALSO TO HANDLE CUSTOMERS .
