Friends I am going to share my experience in buying a footwear from UCB. I was having a gift voucher worth rupees 5000 which I got from a bank when I recieved a credit card. I took this voucher to the store to make a purchase in Fun republic mall Lucknow, I was shocked that the staff there refuses to accept the vouchers he said to me that due to ongoing promotion we can't use this voucher however if I have to use this voucher first I have to make a cash purchase which was very annoying to me, I tried to explain him, that I understand that I am using a voucher but this voucher is as good as money but he refuses even I mentioned to him that give the product at original prices but he was not accepting it. Anyways I went to other store next day in Aliganj Lucknow, where is purchased 2 pcs of casual shoes along with some other stuffs, at the display the product was looking nice so I chose it, after the wear of 3 months the shoes soul cracked and in the other shoes the leather got torned, I took it back to the store and tried to claim exchange as it was under warranty but they refused. After a long argument I left the store. I went there to purchase due to there big name, but the quality of the product and the staff behaviour made me not to visit again.