Apr 02, 2009 01:46 PM
9066 Views
This is a very good product from ELGI. We have purchased it around 9 months and it was working fine without any issues. But once the plastic material which is used to hold the center arm is broken because of mishandling.
I called the support and they have given appointment for particular day and came perfectly. They have replaced the material and did not charged anything. When I gave some money to the service person, he didt accepted it. he told company doesn't wants to spoil their name by taking money from customers, thats what they have made company owned service center instead of giving to some dealer. Really I like their service. I will suggest anyone to buy this product.
Even the machine works very good without any noise like other machines. It is easy to clean also. When I asked the service person regarding the grinding stones, they are ready to give new stones without any cost if it gives any problem during the warranty period,
