Apr 07, 2009 12:57 AM
10598 Views
I have purchased ELLGI Ultra after seeing lot reviews from the net. Really it is a very good model. I like this much mainly because of their service. Once I have broken a piece of plastice which is used to hold the center arm by mishandling. This is really my mistake. I thought they will charge for me to replace as it is broken because of mishandling.
I called to the service center. They have given me appoinment and came in the same day. The service person replaced the material and didt charged anything. When I asked to him, he told the service center is run by the company directly to satisfy the customers. Or else if it given to third party they will charge for this small things also. Also he told they will replace whatever goes wrong in the warranty period. Really I like their service very much. Next thing is it very easy to use, works well, saves power. Other than this machine is working well for around last 1 year.
