Jul 24, 2013 02:49 PM
5737 Views
I booked the cab for a 2:15 PM pickup at 8 AM today for my elderly parents. I got SMS confirmation at 8:33 AM and the driver Amit Shinde number 8554988582 sent at 2:00 PM.
At the same time the driver called me and told me his car has broken down and he can not come. I called up travel time and after a frustrating wait got to the operator, when I complained she simply connected back to driver and he again refused.
These are costly services and at with the kind of unreliable behavior can not expect to be in business. My father (67) had to walk 1 Km to get the rickshaw and it is embarrassing as a son that he had to resort to it as I was away and they had a train to catch.
Shame on Travel Time and driver Amit Shinde.