Review on Tradus by MouthShut User

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30%

1.92

9,369 Votes

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Reliability:

1800-2000-282

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jagdeep_mehrok

Noida India

2 Reviews

1 Follower

Dont visit Tradus

Sep 12, 2013 12:12 PM 571 Views

(Updated Jun 10, 2014 01:05 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Order Number: 13306385_01

Every time Tradus create a new issue. this time its defective product. and if I want to return then I have ti take all the pain. Or else shut my mouth with 150 rupees voucher. shame Tradus

I just want to know that is this the service of Tradus and even there is no customer care support except the computerized useless messages which pop ups every time and again to bother.

I make sure that neither me or nor from my mates visit Tradus again.

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Brand Response

Dear Mr Mehrok,
We apologize for the trouble that you have faced due to order cancellation by seller and because of delay in your issue resolution by our customer support team.
As per your conversation with our executive, we have rolled back your order and re-scheduled your order through our another selling partner who has product in-stock. The seller has promised us to dispatch the product by tomorrow. We will share the order shipment details once we receive the same from the seller.
Assuring you of our assistance at all times.
Regards,
Suraj Pradhan
CRM Team Lead, Tradus