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SPAM, Pay and forget .... for donations !!!. Review on Tradus

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MouthShut Score

31%

1.90

9,369 Votes

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1800-2000-282

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nikhilsamkumar

bangalore India

16 Reviews

1 Follower

SPAM, Pay and forget .... for donations !!!

May 08, 2013 08:50 PM 617 Views (via Mobile)

(Updated May 08, 2013 08:50 PM)

Customer Service:

Product Quality:

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App & Websites:

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Please avoid-this website, don't fall prey for the lower priced goods... they are fake and third class quality goods.

For low priced goods, pay and forget ... assume you did a donation for a social cause. There is no enforced buyer protection policy. so forget about the refunds and returns. There are no customer support associates to consult to resolve your issues.

When you escalate the issue to tradus ... they send you a fake sms that they will resolve the issue in 24 hrs ...after a few mins you will get a message that your issue has been resolved successfully. This is a scripted process. Big time cheaters....

Oh!!! There is no law in India to enforce and shut down these websites.

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Brand Response

Dear Vakued Customer,
We regret the negative experience that you have shared with us. I want to assure you that this is a very rare occurrence. We are in the process of creating the best marketplace model in a already competitive ecosystem in which disciplined sellers sell exciting products at great prices. On certain occasions we face lot of hiccups but our buyer protection policy always ensures that Customer’s are given an extraordinary treatment in terms of service and issue resolution.
We have a dedicated Team of competent professionals who will ensure that customer's are not penalized in any way. Please share your Order ID in case the issue is still not resolved so we can resolve it on a war footing. We want to assure you that we do not want to leave any stones unturned to resolve all our customer's issues on priority.
We sincerely hope that you will give us another chance to serve you and set things in the right direction.
Regards,
Team Tradus