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31%
1.91 

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Chennai, Tamil Nadu India
No Response on my Order 11358557_01
Nov 14, 2013 11:28 PM 3534 Views
(Updated Nov 27, 2013 09:46 PM)

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I ordered 2 nos of "Koutons Formal Assorted Blazers for Men" on 30.10.2013 and paid 1825 rupees through my cc. In the description of products it has mentions as will be shipped in 3-4 business days. But till now they have not sent my product. I have been writing so many times and following up but no response from them. This is really a poor service from Tradus. The last message I sent to their customer support is given below.


Now it's more than 10 days from the Dispatch by date of 2nd Nov 2013. I have written so many time asking about when I will receive my product but I have not received any commitment on shipping date. This is pathetic & ridiculous service. This is 4th time I m writing to you people hope I will get a valid response on delivery date. Kindly escalate this to the higher managing authority of Tradus. It spoils your site reputation on customer service.


Reagrds,


Aakhil Ali


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Brand Response

Dear Valued Customer,
We regret the inconvenience caused due to delay in dispatch from seller - Speedkart.
As per your discussion with our customer support team member, we are following up with seller to get exact dispatch details and will revert back with firm order status shortly.
Thanks for your patience and continued support.
Regards,
Team Tradus

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By: Tradus | Nov 15, 2013  12:07 PM Comments 0

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