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India India
Where Does Your Money Go For 7 Days ???? Online ?
Apr 28, 2014 07:16 PM 9971 Views

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You are going to be surprised to read this article, when I have figured this out myself. As a regular buyer from any online site, I came across Tradus.com which is ONE of the site, where I purchased a product'Gshop Premium Quality Fine Sugar' for Rs.27 as a part of the deal.


This happened on the 17th April 2014 and I waited for the product. Now, this is going to get interesting. Read on. I got another mail, after a few days stating -your item shall be delivered by tomorrow & 7 days later I get another email from Tradus, stating my product was delivered and also mentioned if you have not received your order, please check if somebody else has received it on your behalf.


Look at the following calculation:


Rs.27 x 3000 Customers= Rs.81, 000


Rs.81, 000 x 7 days offer= Rs.567000


567000 x 4 times in a month (4 weeks in a month-Offer)= 2268000.


Any company can keep this money for 1 week and return back, to customers telling them the error -As the order has been return to origin so we have cancelled the order- What CAN A COMMON MAN, like ME & YOU do? Get the refund and be happy that atleast we got back our money back. Did you notice, how much you helped the company?


I certify that this is my honest, personal review based on my own experience.


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Brand Response

Dear Valued Buyer,
We sincerely regret the inconvenience caused as a result of cancellation of the order. There are certain very rare situations in which orders are cancelled due to a variety of uncontrollable reasons. Your order has been cancelled because it could not be delivered by the courier partner and was declared as RTO(returned to origin).
Hence we had refunded amount of Rs 27.00 on 29th April from our end and the refund was made to the same payment option originally used to pay for the order. The bank reference number for the refund is 0015243063.
We are committed to serving our customers. However, operational challenges may arise with any business organization and more particularly for businesses like e-marketplace(s). As business platform facilitator, our partners endeavor is always to keep such occurrences to minimal and take corrective measures.
We value our relations with you and look forward to serving you on your next order with Tradus.
Assuring you of our assistance at all times.
Warm Regards,
Sunil
Team Tradus

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By: Tradus | May 02, 2014  04:08 PM Comments 0

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