Sep 07, 2014 06:12 AM
71194 Views
My innova suffered a gear box failure just outside of 3 years of use. The gear oil leaked out of a seal which developed a leak. The vehicle was regularly serviced at a authorised Toyota workshop every 5000 Kms as stipulated. There was no sign of any external damage which could have caused the malfunction. I use it mainly for city driving.
I had to cough up an excess of Rs 1, 00, 000/- to get the components repaired.
While the dealer was extremely prompt and good in his service, the company never responded clearly on my query on whether this could be covered under warranty as a one time case considering the serious nature of failure.
Motto: this vehicle is just as fallible as the rest. All the "Toyota innova" "maintenance free" slogan which I had earlier bought into somehow don't work for me now. Sometimes I feel it is more like a white elephant given the kind of mileage and maintenance costs. Time to check out mobile from Honda.
