Feb 04, 2011 08:23 PM
3928 Views
I too have faced the same issue. Total Mall Madiwala Is Pathetic To The Core - No Doubt I had ordered for a sofa set which they delivered 12 days post the date said by them that too only after hundreds of call from our side.
Many a times they never used to answer the calls and at times switch off their cells as well.Total Mall staff and management has behaved in a very disgusting manner - ABOVE ALL the sofa set I received was defected/faulty and its been 3 months now I am trying to get it replaced but they have not buzzed.
I would have made more than 100 calls but no response. 2 people came to my house to see the sofa set on 2 different occasion, they confirmed that the sofa set is faulty but nothing has been done yet. I have been speaking to Sateesh 9686664046 and Lawrence 9902030343 and its hard to say who is more disgusting. I want to know what action can I take against them and who to approach for a complain - if any idea please help.