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MouthShut Score

35%
1.92 

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Great Price/Products- expect Delays in Delivery
May 25, 2015 05:57 PM 18284 Views

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Ive been using Tolexo for several months, to buy all sort of toys I need to play around, like tools, welding machine, other car DIY  accessories and so on.


The Delivery/tracking/support was completely hopeless in the beginning, took up to 45 days to delivery the orders. But they have improved drastically, still not up to what you would expect from a typical eCommerce site. But hey, they are not selling shirts n trousers:)


This is what I would summarize:-


They have  huge collection of Industrial products, at amazing Prices.




  1. They have improved a lot  from what they were. Still some deliveries takes times. But for the quality of the product and Price, it is worth the wait I felt.




  2. They don't cheat -> I have got my money returned  from them many times as the products were out of stock.




  3. Now a days, they do call you up personally and inform in case one of your cancelled orders/items  are now available.




  4. Overall, Good Quality Products, at very competitive Price, and  very good collection of Industrial products, and you need to have a lot of patience:),  They will deliver or  for sure, return the money.




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Brand Response

Dear Customer,
Greetings from Tolexo.com!
Please accept our sincere apologies for the delay in service.
Thank you for giving your valuable feedback regarding the services of Tolexo.
We hope that your complain has been resolved and you will give us another chance to serve you better.
We wish to serve you again.
Best Regards,
Ashish Piplani

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By: Tolexo_Official | Nov 26, 2015  03:50 AM Comments 0

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