Review on Tolexo by MouthShut User

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37%

1.89

2,009 Votes

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summerisland30

Gurgaon India

6 Reviews

Order Number TOD102203234

Dec 27, 2015 12:28 PM 12332 Views

(Updated Dec 28, 2015 02:22 PM)

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Hi Ashish,

It was pleasure to speak to you and I believe if everyone starts taking such ownership then that would make each and every customer feel that he belongs to your Tolexo family.

I have been using Tolexo for long would continue to use it after seeing that there has been a response and my queries are being looked into personally.

Great to have such employees in the organization and would recommend you to move on to next levels so that you can help the customers and resolve all the issues.

Thanks for all your support and it was great to hear from you and in such quick succession my query was resolved.

Good going keep it up!

Regards,

Dipti Bisht

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Brand Response

Dear Mrs. Bisht,
Greetings from Tolexo.com!
Please accept our sincere apologies for the bad experience that you have faced in your purchase with Tolexo.
As discussed over the telephonic conversation, we would like to inform you that we are unable to pick the delivered product from your shipping address due to non serviceable area.
Hence, request you to send the product from your own on the below mentioned customer and please be assured that we will refund you the amount that will be charged while sending the product.
Address: Mohd. Aleem, H-150 sector-63, Noida 201301.
As per our telephonic discussion, we are closing your complain for now.
Hope you are satisfied with our services.
Please keep coming back, we wish to serve you again.
Best Regards,
Ashish Piplani