Jun 20, 2011 03:09 PM
17169 Views
(Updated Jun 20, 2011 03:08 PM)
I became club mahindra member last year. in 1 year I felt that I am bing cheated. 1st the sales person gave us half and frauslent information. He did not mention us many of the rules. which I came to know from my friends or after joining at the time of booking. He did not mention me about the yearly membership fees we have to pay(currently paying more than 13000/-) .
I came to know only when I read the terms and conditions on the membership form. They offered me free 1 week stay for 1 year at the time of booking. I made payment by march 2010 and my membership was activated in June 2010. When I first called to avail this benefit for holidays in May 2010 they said my member ship is not activated. After that I did not got much time.
But this year when I called for availing this benefit for April 2010. They said this offer was only for 1 year and completed in March 2011. I have membership of 4 person i.e. 1 room Apartment. some of their resorts do not have 1 room apartment. But only studio apartments where max 3 persons can stay. When I demanded that my membership is for 4 person and so I should get accommodation for 4 person.
They refused to give me. It is very important to know the calculation of different seasons and different room. otherwise you will get frustrated at the time of booking. other major problem is availability. every time I call even 4-5 months in adavce I never get booking on the dates I want. But for the same dates if I call as outsider they say room is available.
My advise is before booking make sure to understand following points:
Calculation of seasons diffrence.
Calculation of diffrent type of room membership.
all details about free stay they offer you.
understand their booking process.
details of yearly menbership.
Ask the sales person to fill the form in your presense.
DO read the terms and conditions for hidden clauses.
If some one ask for my advise. I will say strickly no for clum Mahindra. It is waste of your hard earn money.
