Name: Fraud site: Dont buy anything
Item: Timtara
Rating: 1
Author: a Mouthshut User

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vijaykkota

Guntur India

2 Reviews

Fraud site: Don't buy anything

Jul 10, 2012 05:26 PM 1120 Views

(Updated Jul 10, 2012 05:25 PM)

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I ordered the 2 Samsung mobiles on 15/06/2012 and amount of order is 14, 600/- till now I didn't get the items (10/07/2012) I called to timtara customer service. I received waste responses. I suggested to all don't buy any thing at timtara.com and don't waste your money and valuable time

They never sent the items. It is a big fraud site

Anyone suggest me how to proceed further ?

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Brand Response

Dear Vijay Kumar ,
This is with reference to your query regarding delay in refund process.
You have ordered (Order no #10272422)Samsung Galaxy Tab 2 P3100 Mobile Phone with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologise for the inconvenience caused. However, now your order has been refunded & amount has been credited to your account.
We have been delighting our customers for more than 2 years & are always committed to do so. There might be a delay but 100% resolution will be provided to all.
We would like to thank you for your kind cooperation & patience.
We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.
Thanks & Regards
Team timtara