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Chittorgarh, India India
Poorest delivery time
Mar 25, 2012 10:12 AM 1546 Views

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I ordered a 1 x Panasonic Cordless Phone KX TG-3615BXS on 17-feb-2012. and they haven't delivered till 25-mar-2012 & the delivery time was 10-15 days. they just want to eat up the money. Please I request you not to do purchasing with timtara.com


& if I want to contact them they never reply to the provided customer care no. 03340166500. I haven't seen such a poor service till today.


& they even tried to make fool of me they told me they have dispatched the order on 17-mar-2012, when I asked then to provide the tracking id of courier service they failed to provide that, then I asked name the courier service from which you sent it, they failed to provide that also.


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Brand Response

Dear Sudhanshu Jagetiya ,
This is with reference to your query regarding delay in shipment process.
You have ordered ( Order no.10192909) Panasonic Cordless Phone KX TG-3615BXS with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologize for the inconvenience caused. However, now your order has been delivered.
We have been delighting our customers for more than 2 years & are always committed to do so. There might be a delay but 100% resolution will be provided to all.
We would like to thank you for your kind cooperation & patience.
We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.
Thanks & Regards
Team timtara

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By: timtara_Delight | Nov 01, 2012  12:30 PM Comments 0

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