I am a recident of Bangalore and I have been observing many negative reviews about TIMTARA.COM. In my opinion, they are making good business by taking huge amount of people's hard earned money, reaping huge interest on them. and finally refunding(if at all) the amount after 2-3 months.
So dear customtakeouters, please dont stay quiet just by getting the refund. You MUST get the interest in the least and the Timtara Team is liable to give penalty charges as well!
They NEVER respond back to emails/calls. Following is my e-mail conversation with them which will be a proof for their deceit in the court of law.
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From: gorab** ITSGORAB@GMAIL.COM
Date: Fri, May 18, 2012 at 9:24 AM
Subject: Re: timtara: State Changed - Awaiting Shipment - 2012-04-25 06:03:36
To: customtakeouter Care customtakeouterfirst@timtara.com
Dear Timtara, If you are not able to provide any updates, please cancel my order and start processing the refund amount. This is really disgraceful on your part to treat customtakeouters like this.:(
On Wed, May 16, 2012 at 1:29 PM, gorab wrote:
Any updates on Order Id: 10242390?
On Fri, May 11, 2012 at 2:45 PM, gorab wrote:
Dear Timtara Team, Unfortunately I'm not getting any response for my queries. Please respond back. Thanks and Regards, Gaurav
On Tue, May 8, 2012 at 5:18 PM, gorab wrote:
Dear Timtara Team, Please respond. It has already been 15 days since I placed the order. I understand that you have already forwarded my request to the concerned team. I am also ready to wait for "some time" provided that you give an estimate as on what date you are planning to deliver it Is the item Out of Stock? Waiting for your response, Gaurav
On Sat, May 5, 2012 at 2:42 PM, gorab wrote:
Thanks a lot for your response.
please give me a rough estimate on which date I will get the product.
Thanks,
gaurav
On May 5, 2012 11:19 AM, "customtakeouter Care" wrote:
Dear sir
Greetings from timtara family
We would like to inform you that your order is in process and we have forwarded your request to our concern team for the shipment.So we are requesting you to please wait for some time.
Looking forward to serve you again.
Thanks and Regards
Nisha
Team timtara
On Fri, May 4, 2012 at 5:03 PM, gorab wrote:
Dear Timtara Family, Please let me know the current shipment status of my order(10242390). I was expecting it to be delivered today but the same status "awaiting shipment" is being displayed from the past 9 days. Kindly send me an update on the same. Thanks and Regards, Gaurav
On Wed, Apr 25, 2012 at 11:33 AM, timtara customtakeouter First wrote:
Dear customtakeouter,
Order Detail
Product Name: HP 8GB Pendrive Steel Body
Quantity: 1
SKU: HP8GB
Amount: Rs. 336.19
Date: 2012-04-25 06:03:36
Your current order status: Awaiting Shipment
Comments:
Enjoy the shopping experience with timtara.
Click below to explore most exciting offers ever.!
https://timtara.com
Thanks!
==timtara.com ==
bound to delight
timtara Family
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To my utter dismay, they are just swallowing the customtakeouter complaints without taking ANY action. More horrible part is that their website is STILL flaunting about great offers to lure more and more customtakeouters. That should be stopped and penalised by the government.There have been many poor customtakeouters who have risked a whole lot of money and still not getting their products delivered.
Has anybody EVER received ANYTHING from timtara(even after 6 months!)?
Do they have any representative in Bangalore - I'm sure the answer will be a big NO:(
I am tired of writing and calling them and have decided to not to call them anymore(Or else the call charges will exceed my order amount). I dont have any other option other than to wait and watch.
Please suggest how to file a lawsuit against this fraud.
Updating the post here(8th June 2012):
On 18th May 2012, I raised a complaint ticket(#23160) with timtara:
It has been 25 days since I placed my order. Please let me know when will the product be delivered. Or else please cancel this order and process the refund. Reply back and confirm either of the above options.
Still No Response!
Once again I updated the ticket on 30th May with this:
Hello Timtara Team! Please provide an update on this order. Its not ethical on your part to swallow the customtakeouter's money without even responding back to any queries! Please do respond back on this.
This time fortunately I received a response:
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From: timtara customtakeouter First*
Date: Fri, Jun 1, 2012 at 2:02 PM
Subject: Re: [#23160]: ORDER RELATED QUERY
To: itsgorab@gmail.com
Dear Gaurav Jain,
Our customtakeouter support team personnel has replied to your support request #23160
This is to inform you that your order is in process and will delivered to you with in 5 to 6 working days.So please wait till then.
We hope this response has sufficiently answered your questions. If not, please login to My Account >> Manage Complaints to post your query / concern. Click Here to reply.
Thanks & Regards
team timtara
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Again the 7 days have passed on. still no clues about my product:(
