Jan 12, 2021 06:29 PM
1490 Views
This is a completely fraud company. Never goes for this. I have made a policy through them. I have lodged a complaint for damage to my Samsung Note 10 mobile’s screen. They asked me to send mobile to their address. How can one send mobile costing Rs 70000 to someone’s address for repairing. When I denied, they used abusing language(It seems you are a habitual complainer). They also told that the policy is cancelled and whole premium amount will be refunded within 7–10 days. Its more than 20 days and nothing is heard from them. They are also not responding to our emails. Whole of internet is full of their negative review Times Global Insurance Reviews| File a Complaint| Customer Service Contacts(consumercomplaints.in)(https://consumercomplaints.in/bycompany/times-gl
obal-insurance-a393976.html)
They should simply reimburse the repairing amount, however they can impose conditions like repairing at authorised service centre of the company(Samsung in my case). How can they demand the phone. When asked for their credentials, they have not sent any of them(like licence, IRDA registration etc.)
