Dec 24, 2015 05:48 PM
9635 Views
Sir/Madam
Sub: Complain for being cheated by TIME magazine(english)
Ref:Cust No.034633636 TIME MAG
Time Magazine advertised for Yearly, 2 yearly & 03 Yearly "Pre paid" membership.
We opted for 01 yearly membership. We paid fully Rs2890/-
For 01 yr pre-paid membership FREE 02 WAYTROLLY BAG was offered as package.
a photograph of the "02 way trolly bag" was also given in their advertisement.
After we paid fully and after 02-3 issues received -They have supplied a ordinary+cheap quality "duffle Bag"(worth max Rs.200/-)(through courier) instead
of promised "two way trolly Bab" worth approx Rs.1200/-.
We coplained with phograph of the bill, photo of the duffle bag received, photo of the courier tiny package(paper)
Upon receiving my complain and proff(photo, courier detail etc) TIME office not only
refused to accept their mistake they further insulted us by saying they are right and
cheap bag will not be replaced. almost do not care attitude.
I have after giving two reminders have no alternative but to CANCEL the subscription,
and seek refunds, seek redress from court along with compensation towards harrassment.
They have not cancelled my subscription, they have not refunded our money till now.
this letter to you as editor of "MOUTH SHUT to make all aware how bad is TIME mag.team . Same treatment may be given to others also. Please take up this matter in all forums.
Pravash Chandra Royghatak
Tel;9986011815
Address: No.453, C-7, Kendriya Vihar, bellary Road
Yelahanka, Bangalore. PIN-560064
