Sep 01, 2015 06:43 PM
3864 Views
(via Mobile)
(Updated Jan 05, 2016 09:20 PM)
Please note in your response generated on 21st Oct to this thread: where you have mentioned that "Any recurring /rental charges after your Final Bill Period, if applied in the Interim bill, shall be waived-off ."
Then why have you contacted us through a "so called Advocate Chauhan" who informed us that a legal case has been filed against us in Delhi Court for non payment of dues.
Please take a look at the following transactions:
Bill for July 26th to August 26th generated on August 26th - amount to be paid - Rs. 1710.00
Request for account deactivation made on 22nd August
Bill paid before due date on 10th September with remittance of amount Rs. 1710.00
Note transaction Id - 1111795595TPC100915113324
Please note the user id: 1111795595
Kindly give us the details of the pending payment from our side and why we have to make it inspite of clearing all dues before due date.
All dues were cleared along with all the gadgets handed over and the same was confirmed on call with the customer care executive.
Then why are we all of a sudden asked to pay an amount of Rs. 765/- out of the blue? and since we are 2 months late on payment, we have been charged Rs.100/- every month.
Has the company taken us, as costumers, for granted? who are they trying to fool? This is a blatant case of extortion. And the funny thing is that. their lawyers don't even know to speak in English. Please look into this matter and its high time you stop harassing us!