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25%
1.60 

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Pathetic service, dont waste money on tikona
May 27, 2012 12:08 PM 2204 Views

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I took a tikona connection on april 2012 in gurgaon sector 57.it has been just 45 days since I took it and it hasnt worked from 17 april 2012 to 22 april 2012 and now from may 24 2012 till date. No person responds to complaints.there is no redressal mechanism. No one bothers about the customer. They keep giving new deadlines as to when the complaint will be resolved everytime you call them. Do not get a tikona connection if u want value for money.


U will end up visiting a cyber cafe because the tikona connection wont work. These guys take at least 4 days to rectify a fault. Horrible service. My customer id at tikona is 1106175518.my name is gurpreet singh.


Please do not take a tikona connection because its horrible and will not work most of the time.


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Brand Response

Hello Sir
We thank you for your mail.
We have saved your details in our database, and forwarded them along with your grievance to the concerned Department. At Tikona Services, we try our utmost to keep you? our customers? satisfied. After all you are the reason and the very purpose of our existence. However, we realize that it is not possible for a brand to stay true to every customer’s expectations. But as we said, we will do our utmost.
Please be patient and help us serve you better.
Thank You,
Tikona Services

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By: Tikona_CustomerCare | May 28, 2012  11:32 AM Comments 1

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