Fraudent bill generation by customer care. Review on Tikona WiBro

Tikona is one of worst internet service provider company, I think it is less of ISP and more of collection agent. I think tikona reallly should switch it market segment from ISP to money collection agent, that to in fradualent ways. I was a tikona user for 5 months (iser id - 11070808507) in pune. Service quality and speed during these month were not upto mark. When I requested for relocation on 6th of May 2013, after three days their local technician told me that their service is not available in new location, so I called and mailed tikona about my disconnection request. It seems like they accepted my request with one term, that is tikona will keep generating bill for this id.

Since, I made request for disconnection on 9th May 2013 and after confirming with more than 5 customer executives I made my full payment completing my billing cycle till 15th of May, but tikona still sending me bills and asking payment for same. It seems like after taking money for 6 extra days, Tikona is still hungry for more money. Their customer care executives also talk in very foul language and the company seems more interested in ransom money rather than providing service to its customer.Its been two months they are generating my bills and asking money for no service. I also called their customer care &  local technician so many times for collection of hardware but it seems like they are not interested in collecting their hardware and everytime they are asking payment. Now, tikona executives is asking me to pay bill because they say its their company policy.

I request all of reader to please not go for tikona as their service is in pathetic state and those who are its existing customer, please go for disconnection asap with full and final settlement clearly given by company otherwise you will all face same problem as mine. I think I made one of biggest mistake of my life by becoming tikona customer even after so many negative reviews. Just to save 100rs pm, now fighting with tikona executive has become a part of my daily routine.