MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
Eid Al Adha Mubarak
Upload Photo

MouthShut Score

25%
1.59 

Internet Speed:

Connection Reliability:

Help & Support:

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Faltu
Jan 23, 2012 08:38 PM 1819 Views

Internet Speed:

Connection Reliability:

Help & Support:

Faltu net loge to fasoge yaar. Jaise ki me fasa hu leke. I am facing big challenges getting support to a technical request raised to Tikona care. It's been 2 complete days I have net down and I am only doing follow ups but no solution. Speed is always slow. They are promising to give a speed of 300 kbps as per my plan i.e. ful599 and giving 0 to 250 kbps mostly it is fluctuating from 0 to 140 kbps. Which means they are giving the half speed and grabbing the money or 300 kbps speed.


When the rule from TRAI is problem unsolved for more than 3 days than the bill will be waived. But in my case they have not solved the problem and asking to pay the bill till then your account is blocked. For speed they are saying "HUM LOG BEST SPEED PROVIDE KARTE HAI(I.E SPEED FROM 0 TO 140 KBPS) AGAR APKO CHAHIYE TO CONNECTION CHALU RAKHO NAHI TO DISCONNECT KARA" this is the attitude.


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Hello Sir
We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter order to assist you better, we request you to provide the following information:


User id:-


Registered Contact Number:-




Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service.
Our Customer Care associate will be glad to assist you
Email Us :-- tikona.services@gmail.com
Regards
Tikona Services

Upload Photo

By: Tikona_CustomerCare | May 01, 2012  12:14 PM Comments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Tikona WiBro
1
2
3
4
5
X