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MouthShut Score

25%
1.60 

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Not A Proper Response from Customer Care (F)
Dec 30, 2014 07:49 PM 3871 Views

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Connection Reliability:

Help & Support:

Actually, I was got a connection from Tikona in 10 days before but it was only connected in my 1st day after that it was not working (Frequent disconnection) so I called to tikona supporting team(customer care).


Yes they are answered my complained call but without a proper response.


Tikona employee are asking money for configure WIFI router.


One of the worst service since and forever. Please avoid get new connection from tikona.


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Brand Response

Hi ayyabas05,
Thank you for bringing this to our attention. To resolve your concern we need your account details, you may write to us on TDNservices@tikona.in with your User ID and Registered mobile number with complaint reference ID TDNSM0028
You may also send a message to us with complete details on Mouthshut, for us to resolve your issues.
Regards
Tikona Care

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By: Tikona_CustomerCare | Dec 30, 2014  07:55 PM Comments 1

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