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25%
1.59 

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The worst internet service in Mylapore, Chennai
Jun 25, 2010 10:28 AM 2118 Views

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I have been using Airtel's broadband for well over 4 years now, and never had any major problems or issues with the connections. Suddenly, I sawadvertisementsfor Tikona Wi-Bro and saw that it was available at my area here at Chennai. The pricing was very attractive, and decided to risk the connection for a month, and Signed up mid-way in May 2010, I signed up for a 2 MBPS Circut breaker plan for 399+ tax.


During the last one month, I've had such a horrible experience. Almost every day from about 8 AM to 8 PM, the internet would not work, or would be at very slow speeds like 10 Kbps, where in no page would load, repeated calls to customer care fell in deaf ears, and by night the connection would resume, and speeds were amazing later on at night, (But, that's not what I signed up for) a slight rain, medium winds, everything will make tikona stop working.


Finally, I disconnected Tikona, and have reverted back to my old broadband service, and now things are back to normal.


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Brand Response

Hello Sir
We are grateful that your service request was brought to our attention and we appreciate your
perseverance in settling this matter order to assist you better, we request you to provide the
following information:


User id:-


Registered Contact Number:-




Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service.
Our Customer Care associate will be glad to assist you
Email Us :-- tikona.services@gmail.com
Regards
Tikona Services

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By: Tikona_CustomerCare | May 11, 2012  03:27 PM Comments 0

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