Never go with Tikona. Review on Tikona WiBro

You will see lot many positive user reviews about Tikona on Mouth Shut. Just try to analyze one thing, all the users who write good are either from Mumbai or Pune. Whereas all the users who have extreme bad experiences are from rest of India. This clearly indicates that Tikona may be best in Mumbai or Pune(5%), but they are the worst in rest of India(95%). Tikona have extreme poor services and bad network which is down all the time.

I am also facing the lot of issues in Ghaziabad. Their internet is highly non reliable and the onsite engineers are not skilled to fix the problem.

• I gave a cheque to them on 28th Oct 2011,

• The internet(modem) was installed on 16th Nov 2011(18 days)

• Went live on 18th Nov 2011, since then it’s hardly up anytime.

• Dec 2011, despite multiple attempts taking to their customer care after escalation on mouth shut,  I still did not get any support. Finally I pulled out their stupid box and cable myself and dumped it in my store room.

Sharing  my old story once again:

Every day I call them, they do some reset, it comes up or send a engineer to my home who make it up, but Alas, it hardly works for 1-2 hours only.

In 15-20 days, I have called them many times and what they gave is just false assurance with no solution. Airtel charges a bit high, but they have extreme good network and services. I’ll strictly recommend all to never go for Tikon services.

One of my neighbors who has recently surrendered the Tikona connection(after 2 years of pathetic experience) advised me not to take their connection due to bad network and poor services. But unfortunately, I ignored his words after looking at flattering advertisements and low rental plans and got to be another victim of Tikoa internet connection. All who are reading this message, be cautious about Tikons services. Just take a feedback from some known person before become another victim and face so much of trouble.

It might look cheap, but honestly, it is not worth. They will not listen to you once you pay money to them. Their senior executives and marketing guys will commit everything initially, but hardly deliver anything once you become a customer. During a demo, they’ll be able to impress you, but once you subscribe, you’ll feel how helpless you are.

We receive excellent Tikona signals in our society, but it hardly works. If you don’t believe me, try it yourself.

I hope the word of mouth and internet(the blogs and feedback) may be of some help to someone.

Sachin Mahajan

Tiknoa ID: 1104752302