MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

25%
1.60 

Internet Speed:

Connection Reliability:

Help & Support:

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Useless internet
Sep 01, 2016 01:08 AM 2272 Views (via Mobile)
(Updated Sep 01, 2016 01:08 AM)

Internet Speed:

Connection Reliability:

Help & Support:

It is better to have no internet than tikona internet. Out of 24 hours it works only for 6-7 hours and that too after calling tikona customer care. It is like a daily or even hourly routine to call customer care and ask them to please enable my internet, I am back at home now. Even after calling them, they tell me that internet will work after 2 hours. If I am working on something very important, it is guaranteed 100% surety that it will disconnect at least once.


The speed which they promise is never achieved except when a representative comes at home to check internet connectivity and speed, it is always connected and speed is like more than my plan. They have a scheduler running at their data center whose job is to disconnect internet if it has been running for more than 4 hours. How can they give someone a flawless connectivity. It is against their policy. I am not able to work at home so I prefer being at office due to my internet connection.


All these issues are genuine at my home and I have been facing all this for past three months just because I don't have any other option in my society. People in my society are using dongle because paying more for a dongle is better than tikona broadband. If you are in Pune, never go for it. I seriously want their owner and stakeholders to read this review and take action for this. I stay in Hadapsar area and everyone using tikona agrees with my opinion.


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Hi mohak2006,
Thank you for bringing this to our attention. To resolve your concern we need your account details. Kindly shares the Tikona account user id in you review. You may also send a message to us with complete details on Mouthshut, for us to resolve your issues.
Regards,
Tikona Care

Upload Photo

By: Tikona_CustomerCare | Sep 01, 2016  12:00 PM Comments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Tikona WiBro
1
2
3
4
5
X