Sep 17, 2016 01:15 PM
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(Updated Sep 17, 2016 01:13 PM)
XWe had gone on Splendid Asia tour from 8th September 2016 which covered Thailand, Malaysia and Singapore.
The experience before the tour was horrible. We had booked tour through their Kolhapur branch. The person of Kolhapur office Mr Abhijit Honmore was totally uncommunicative and lacked even basic knowledge. Till the last day the visa was not provided and we had to run fron Kolhapur to their Mumbai office and spend our own money on transport to collect the visa which was their duty to hand over. We were frustrated and felt helpless and at their mercy.
The situation changed drastically when we reached abroad. Here a Tour Manager by name of Jigisha Patil was provided to us. And by God, what a wonderful Tour Manager. She made the whole group comfortable, took care of each and every member and was a ray of sunshine. I have never seen such a wonderful manager before. The image of Thomas Cook was improved by more than 200% because of her selfless efforts.
The tour was good. We were shown all the places as promised and some more also. Food was good. We returned with happy memories, all thanks to Ms Jigisha Patil. God bless her and people like her.
