Sep 16, 2016 10:23 AM
10960 Views
Dear Thomas Cook Team,
Greetings!
My family of three were part of the Mini Europe(France & Switzerland) tour organized by Thomas Cook from 20th to 27th of July. It was indeed a great experience to all of us, who were part of 47 people from various parts of India and USA.
Right from the planning stage, I had very good experience with the team in Hyderabad Offices, in particular with Ms Vanitha, Mr. Ch.N. Rao, Mr Prem and Mr Kulkarni. I understand that there were many others in the team who worked behind to make the trip successful and enjoyable. We wish to thank the above in particular in making our plan stress-free and for providing information at the right time as required. Their patience and expertise in answering our queries were commendable. Thank you All!
We were greeted in Paris Novotel Hotel by our tour guide Mr Abhijeet Pradhan and after that he took care of each and every one(different age groups and at times difficult people) through out the trip. He related to all with ease and his knowledge with regard to history, culture, people, etc. about all the places we visited, was impeccable and thorough. He was very strict, discplined at the same time compassionate when it came to looking after. Being an Educationist myself, for over four decades, I admired his qualities as well as learnt a great deal. Thomas Cook is fortunate to have Mr Pradhan in their team. Well Done Mr Pradhan!
Well Done Thomas Cook! Wish you all the very Best!
Warm regards
Srinivasan