Apr 19, 2017 03:48 PM
10885 Views
It was my bad luck that I choosed thomascook over other travel companies. Being a big brand name in the market I took a package for Europe from them.They were very active till the time I had not made the initial payment. Once I did it they got vanished somewhere. I was getting married in Mar'17 and I opted their package in Feb starting. I had confirmed with them several times that visa getting wont be an issue in such a short notice. But it was my mistake. after the initial payments I did not receive any call/revert over email from them.I was just running after them for Visa documents submission.Then they asked me n my fiance to visit the embassy just 2 days before my wedding date. I was shocked to hear that.My fiance traveled from out of station to all the way to Delhi for Visa.They could have done it earlier as well but no one was bothered about it.Who asks Bride or Groom to travel out of station just 2 days before the wedding.And Thomascook people were already aware about the wedding dates.Anyways we somehow managed.
Next we reached to our destination Paris. We were out and no one was there to receive us.We were just standing outside the airport for the spokesperson.Finally we searched ourselves our coach.The guy was not even aware about our flight timings.With me there were 4 more couples struggling for the same.It was just the starting.
Hotels: All the hotels were at outskirt not even a single shop was available nearby hotels, forget about cafes or pubs.Once we were back in hotel, dint have any option for moving out.Scary hotels and towns.When we asked the spokesperson why we did not get any stay at central or at good location, he replied " its not a premium tour" we were never aware about that we were not the part of premium tour. They should have explained us before offering the package.we paid 3.4 Lacs for 2 people.Whatelse we had to pay.I was with wife and they offered connected rooms to us.very strange.And we had to manage in that room only. They will say that you will get room in Central Zurich, but you will get in Affoltron Am Albis, that's a town approx 20kms away from Zurich.
In Italy you will get haunted hotels.seriously haunting places.Hotels will be 2-3 hours away from destination and next hotel will be again 2-3 hours away from the next destination. In total everyday 6 -8hours travelling for hotels and then for travelling sites.
Coach: 80% of time we were just sitting in our coach.looking outside waiting for stops(just5-10 minutes).hardly got 15 minutes at locations for clicking pics and again sit back in the coach.Coach had the washroom but did not allow us to use it.we had to control it every time.
Sites:
French perfume factory: Totally time wastage, there were so much to visit but they took us to that factory.
Lucerne, Switzerland: Our guide took us to this beautiful city in the morning at 8:00 am .This place is famous for shopping. We were roaming here n there in the morning .The shops were supposed to open at 10:30 am and we had to leave that place at 11:00 am. Who does the shopping that early morning.And we were waiting for the shops to get open.And secondly it was Sunday and on Sunday 99% shops are closed. Seriously I was hitting on my head for choosing Thomascook.
Guided city tour: Sitting in our coach looking out our windows.got 5 minutes for clicking pics.worst thing they did to us in paris and Italy as well.
Colosseum, Italy: They gave just 10 minutes to us for clicking pics.They did not even took us inside to the site. We were just watching it from outside.
Vatican City: They took us to Basilica( Big church).We did not even stop anywhere in the Vatican city.sitting in our coach and same looking outside
Venice: In venice they took us to Murano glass showroom again time wastage. And It was compulsory to attend their demo.
Insbruck Austria: We were just travelling just stopped for lunch and spent 1 hour their again left that place and travelled for another destination. Donot why they included that place if we were supposed to stay their for just 1 hour.
Germany: Most funny thing that they included this country as well. We visited Munich just for half n hour after that food and then again back to the isolated hotel.
There were so many things that thomascook did to us.We can not even explain that much we have gone through.
