Jul 20, 2009 05:55 PM
1466 Views
The Professional Couriers. I have had bad experiences with this courier service, not once but thrice. They fail to deliver the consignment on time. Recently I had sent a card to Calicut from Chennai and it took them seven days to deliver.The called up and asked for the directions to the addresses home.
Though they are two streets away] They did not turn up till I enquired with the office In Chennai on the fifth day, after which they rang up and enquired at Calicut. On the seventh day they deliver the letter and when asked for reason for delay, they have the audacity to say 'the courier delivery boy was not available'. I even sent a complaint to the customer service at Chennai through email, they have still not bothered to reply. Is this a PROFESSIONAL courier as they say??? or they have become to complacent with their customer base.
