Feb 18, 2015 04:05 PM
8554 Views
I arranged a taxi one day in advance to go from Delhi to Dehradun(not a short journey) and the phone operator assured me that the booking was 100% confirmed and that I would receive the drivers details in the next few hours.
The drivers details never came. I called up the next morning and was told that the operator would return my call in 5 Minutes. He never called back.
I received a text message 30 mins AFTER the scheduled pickup time that read:
'we apologise for not providing the cab requested by you as the cabs are already in service. Sorry for the inconvenience! We would like to serve you in near future.'
Moral of story: Only use this company if you want to re-arrange all your plans, miss important meetings and waste time and money on your phone.
