May 23, 2014 08:21 PM
11652 Views
(Updated May 23, 2014 08:20 PM)
We booked a Taxi from ISRO Layout to Sahakarnagar this evening at Bangalore. I received an SMS about an hour before the taxi was supposed to arrive- that I have got an upgrade.
Alas, a non AC Indica came. My old mother, who is a Senior Citizen, boarded the cab. The driver started asking her for the route. When she could not explain, the cab driver called me and asked me for the route.
When I asked him if he was not aware of the route to take, he told me that he knew the route, but wanted to check with me about the route that I preferred (how strange). This itself shows that if the passenger is unaware, the plan was to take the most circuitous route and bill as much as possible.
AT the end of the journey, the bill amount was Rs.367. but the Driver claimed that there was a system error and collected Rs.400 from my aged mother. Since I was not at home, I could not confront the driver.
When my mother informed me about the fare she paid, I called the driver on his mobile and confronted him. The kind of thug and rogue he was, he told me to do what ever I want and that he cared a damn about this.
I have lodged a complaint with the call center of TFS- but I am pretty confident that no action will be taken as the end objective is to loot collectively. For those who have read my review- if you still want to opt for this cab- please do so at your own risk.
My suggestion- Use Ola cabs, Mega cabs or Meru. They are far better than this fraud taxi company. This was the first time I used TFS and certainly, it will be the last time.
