Aug 01, 2015 11:15 PM
6893 Views
I used to use taxiforsure for most of my business travel and shuttling to airport. They were good initially. But they have definitely turned out to be of of those pathetic cab services lately.
Booked a cab online for airport for 6.00 pm. Received a confirmation message with booking Id and tariff rates as usual. At 5.50 PM, received a message saying that the assigned cab is running late by 25min.
Then exactly 5 min before the scheduled departure, a guy calls up from TaxiForSure and says the taxi is not available, ruining my plans. I immediately booked another local cab to rush to airport.Question is Why don't they just inform the customer right away after the booking if they can not provide a cab?
If a cab was never assigned to me, then what was the message that I received from TaxiForSure that my cab was running late by 25min?
They seem to have chosen the name which is highly contradictory to the service they provide! They should rename themselves as taxiNOTforsure!
