Worst customer service and taxi service provider. Review on TaxiForSure

I had done a booking with Taxi for sure radio taxi on 3rd january15 for the entire next week starting 5th jan to 10jan twice a day.On 5th morning my cab was booked for 9am and till 8:50 no information was there I called them up they said in the next 15 mins.cab would arrive.

I again waited but no intimation finally I spoke to senior he said that cab is 1.5 kms away from my home and would reach me in the next 5 mins the cab driver called me and I got to know he;s at least 20 kms away from my place;and more over I receive a message my taxi has arrived .again I spoke to their senior who then said fine gv me time and for sure the cab would be availabe in exact 20 mins.

I again waited and called them up after 30 mins then they kept my call on hold for 15 mins and then a girl came on line and said no cab is available to which I got very irate and then after lots of hassle I finally received the cab at around 11:00 and I had the booking for 9am.although I did not pay anything but in my office I was marked as half day absent .but since I had my other bookings also I called them again to know the status and should I continue further to this their senior convinced me that I should continue with my other bookings and he would take care of it, for 2 days it was ok but again on Wednesday Jan.

7th that too in the evening time I had my booking for 6:15 till 6pm no intimation from their end I called them up and their executive informed me that the cab has already been assigned to me but since there is a technical issue I have not received the message;but the cab would surely be there in time I waited for 20 mins no cab and no further information from their end. I called them up and their floor manager straight away told me that there is no cab and if I want I can cancel all my bookings.this is the type of pathetic service taxi for sure has been providing.and finally I cancelled all my bookings with them.next day I again spoke to the same guy who had committed good service and he said that he cannot do any thing and their concerned department would get back to me.Now its been 2 days but still no one has got back to me .