May 19, 2007 12:45 PM
8245 Views
(Updated May 19, 2007 12:56 PM)
Bought safari with lot of anticipation that since its top of the line products from tata, but since 6 months of owership, the workshop has been my saturday adn sunday alternative home.. believe me ...
Dealers think that who so ever is buying safari is a raja and he wont mind the spending money on repairs on a often basis.
From day 1 there was smoke issue, which I have been highlighting to the dealer workshop, but no ears would listen..so do the tata regional workshop persons. who think that they are the smartest people around and others who are buying their products is foolish person who doesnt know anything about the SUV. (I pity them for their thinking.)
Finally after en number of visits to workshops and constant perstering that this suv doest look like a BSIII version, they traced the problem to some electronic ecu problem and coding issue in it leading to faulty overfueling at the wrong time and emission issues.
it takes these guys a long time to understand what the real problem is..(lack of training and incompetency)
Kudos to Mahindra's and Toyotas and other Jap brands on these (quality wise)
Wow what a technical lot of persons we have at the dealers and tata.. (main problem with emissions and green house effect is mainly attributed to faulty quality of the components used)
they should focus Customer Care , like Honda n Toyota does....
Tatas have a major problem with their quality division, overhauling is definatly required... naam ka QC check sticker laga ke gaadi unsuspecting customer ko bech dete hai...
Notice that majority of the problems crop up with the pieces which Tata doesnt build themselves which points to QC....
IMHO, Whoesover is going to buy this vehicle, make sure you understand the workings of electronics atleast so that you can understand when dealer is giving wrong answers to your correct query.
I hope that I have found a permanent solution with this and its continues to carry me around until further major issue.
Thanks
