Nov 12, 2012 04:25 PM
3597 Views
Hello everyone, Beaware of taking new tata sky connection. They will not provide you proper services. Before paying for connection they will say that you will get your kit installed within 24 hour but you will not get any thing till four day even if you will lodge complain my complain no was (1-17256836605). After four their executive came to install connection they said you need to recharge RS 200 to activate your connection. I asked why? he said extra wire used.
I asked for rs 200 how much wire you can give. Executive replied that wire up to 40 meter you need to pay this. Then I asked him to give me 40 meter wire since I am paying for the same. He said no only that much wire wiill be given to how much required to install connection. Then I requested to deduct charge he said this is not in our policy. It means when I will relocate and I will need more then they will charge again. This is the methode how they make money from their own customer. Also with supreme sports packs there is no ten sports package. Alll the above information for tata sky new customer who are planning to take connection. My customer id: 1093481743. Below is my customer care reply. Dear Manish Kumar, Service Request Reference Number: SR0911120895030 Thank you for contacting Tata Sky.
With reference to your request dated 09/11/2012 03:12:37 PM As per the telephonic conversation, we would like to inform you that if it was required at the time of installation u can get upto 40m of cable by paying 200/- extra. But as you told that the 30ms of cable was sufficient for the installation, hence we regret that we will be unable to give you extra cable for your purpose. For any further assistance, please feel free to write to us at help@tatasky.com.You also have the option of calling the Tata Sky helpline at the below numbers From MTNL/BSNL : 1860 4256633 From West : 020 66006633 From East/South : 040 66006633 From North : 0172 6600663 You can also chat online with us by logging into https://mytatasky.com between 9 AM to 7 PM Thank you for your valuable association with us. Assuring you of our best services at all times. Warm regards, Dinita Desai,
