Sep 28, 2013 01:07 AM
3079 Views
We have been using Tata Sky since 2007. Upgraded the box to the Top end TATA Sky+. I am noticing problem since last one year or so.
Earlier, when I used to charge for Mega Pack, they were giving 12 showcase channels, they reduced that to 6 now, without any reason and with the same price, when asked they said, we will come back to you, which never happened.
And now, to the wildest of my surprise, they are denying there own words. When we took the Mega package for this year, we were told that any new channels will be added as part of mega package. Just before couple of days, they added Starpremiere HD, but I am not able to view that. When called Tata Sky, they said, you have to pay for that as that comes under special category. If they added this special category, why customers were not informed before or at the time of recharge about this package? Now, they can come with more channels saying that this is not part of regular one, why customer will pay the full amount in advance and won't get the complete benefit, this is simply cheating.
Beware of Tata Sky, make sure you understand all terms and conditions.
Thanks,
Utsarga.
