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38%
2.07 

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Bangalore, India India
Most Pathetic Customer Service Ever
Jun 21, 2016 10:24 PM 5701 Views

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So all was well with my tata sky connection until one fine day some channels stopped working e.g. Rajya Sabha TV, Lok Sabha TV, Many Other news channels. I tried restarting the set top box, unplugged/plugged but to no avail. Other channels we working fine.


Then I called incredibly pathetic tata sky customer service and I couldn't reach a human for more than an hour.


After an hour, the guy takes down my complaint.


And then says that a technician will come to your house but you have to pay for it.


Pay for no fault of mine - other channels are working fine, HDMI is working fine, WiFi is working fine.


I refused to pay them. Then the call went to senior executive on call. The guy was extremely rude and says - this is how it works.


I offered him that if technician proves that problem is with my setup - I'll pay him afterwards.


"I can not accept that, sir", says he.


So I can not accept this, TATA SKY, you bullshit service provider!


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